Emails

Getting More Out of Microsoft Dynamics 365 Email Engagement

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Email Engagement is one of the core features of the new Relationship Insights Suite for Dynamics 365. It enables Dynamics 365 users to better track email communication engagement with customers and prospects, with valuable engagement insights.

Email Engagement enables an organisation to monitor email communication engagement with recipients through insights such as:

  • Whether an email has been opened or not
  • Tracking whether links have been clicked
  • Monitoring what time is best to send an email based on open rates
  • Advising on the best email templates to get a higher response

The following video showcases the main features of Email Engagement:

Contact Us today for more information on email engagement and to find out more on the features that are available with Relationship Insights within Dynamics 365, alternatively you can take out a 30 Day Free Trial.


13 Apr 2017

About the Author

James CTwo is our blogging alter ego for the Dynamics CRM and Web experts here at C2. We have a passion for anything CRM, Web Design or Social Media. We love writing about it! Find us on YouTube & Twitter.

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